Privacy Policy – Overview

This Privacy Policy explains how TechText collects, uses, and protects your personal data when you use the platform. By accessing or using our services, you consent to the practices described in this Policy.

1. Data We Collect

• Account information: name, email, password.
• Payment details (processed securely via third-party providers).
• Device and order details submitted for manual generation.
• Usage data such as IP address, browser type, and activity logs.

2. How We Use Your Data

• To process orders and deliver manuals.
• To manage accounts and authenticate users.
• To improve platform performance and user experience.
• To comply with legal and regulatory requirements.

3. Legal Basis for Processing

We process your personal data under one or more of the following legal bases: consent, contract performance, legal obligations, and legitimate interests.

4. Data Sharing

We do not sell personal data. Data may be shared with trusted third parties solely for service provision (e.g., payment processors, hosting providers) under strict confidentiality agreements.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by law. Users may request deletion of their account and associated data, subject to legal retention obligations.

6. Data Security

• Encryption of sensitive data in transit and at rest.
• Access controls and authentication measures.
• Regular monitoring and security updates.

7. Your Rights

• Access your personal data.
• Request correction or deletion.
• Request restriction of processing.
• Object to processing under certain conditions.
• Data portability where applicable.

8. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage, and improve our services. Users can manage cookie preferences in their browser settings.

9. International Data Transfers

If data is transferred outside the UK/EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

10. Children’s Privacy

TechText does not knowingly collect data from children under 16. If we become aware of such data, it will be deleted promptly.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be announced in advance on the Platform. Continued use after changes take effect constitutes acceptance.

12. Contact

• Company: JUNGLE SAPPHIRE LTD
• Company number: 15545389
• Address: 20 Wenlock Road, London, England, N1 7GU
• Data Protection inquiries: info@tech-text.co.uk
• Support: info@tech-text.co.uk

Effective Date

This Privacy Policy takes effect upon publication and supersedes any prior versions.

Valid from

18 September 2025