Terms & Conditions – Overview
These Terms govern the use of TechText, a platform where users can order custom technical manuals by providing device details and paying with internal currency. By registering or using the platform, you accept these Terms. These Terms apply to all users worldwide.
1. Definitions
- “Platform” – the TechText website/application operated by JUNGLE SAPPHIRE LTD.
- “User” – any registered individual or business using the service.
- “Manual” – a digital technical manual generated on the basis of user input.
- “Internal Currency” – credits purchased or earned, used exclusively on the Platform to order manuals.
- “Order” – a request placed by a User to generate a manual.
2. Scope and Contract Formation
These Terms apply to all orders placed through TechText. A contract is formed by registration, explicit acceptance of the Terms, or use of the Platform. Deviations are only valid if confirmed in writing by JUNGLE SAPPHIRE LTD.
3. Accounts and Responsibilities
Users must register to access the service. Account credentials must be kept secure. The account holder is responsible for all activity conducted under their account.
- Only accurate and truthful data may be provided when ordering manuals.
- Internal currency balances are tied to accounts and are non-transferable.
- Suspicious or fraudulent activity may result in suspension or termination.
4. Service Description
TechText provides AI-assisted technical manuals based on user-provided device information. Manuals are delivered in digital format (PDF or similar). The Platform does not guarantee that manuals fully replace official manufacturer documentation.
5. Internal Currency, Payments, and Billing
Users must purchase internal currency credits to place orders. Prices for manuals are displayed on the Platform in credits. Purchased credits are non-refundable unless required by law.
- Credits can be purchased via supported payment providers.
- Credits cannot be exchanged for real currency.
- Orders will only be processed once sufficient credits are available.
6. Orders and Delivery
Orders are placed by submitting device details and paying with internal currency. Manuals are typically generated automatically and delivered digitally within a short timeframe. Delivery times may vary depending on system load and input complexity.
7. Acceptable Use
- No unlawful, misleading, or harmful submissions are permitted.
- Users may not upload offensive or harmful content.
- Manuals are for personal or business use only and may not be resold.
8. Content, Rights, and IP
All rights in the Platform, software, and branding belong to JUNGLE SAPPHIRE LTD or licensors. Manuals generated for Users are licensed for personal/business use; redistribution or resale is prohibited unless explicitly agreed.
9. Data Protection and Privacy
TechText processes personal data under applicable UK and EU data protection laws. Purpose limitation, data minimization, and transparency apply. See the separate Privacy Policy for details.
10. Liability
To the extent permitted by law, JUNGLE SAPPHIRE LTD is not liable for indirect damages, data loss, or business interruption resulting from use of the Platform. Liability is limited to intent, gross negligence, and personal injury under mandatory law.
11. Termination
Users may terminate their account at any time. JUNGLE SAPPHIRE LTD may suspend or terminate accounts for breach of these Terms or fraudulent activity. Remaining internal currency may be forfeited upon termination unless required otherwise by law.
12. Changes to Services and Terms
TechText may update, expand, or modify features for legitimate reasons (security, legal compliance, improvements). Material changes to these Terms will be announced in advance. Continued use after the effective date constitutes acceptance.
13. Governing Law and Venue
These Terms are governed by the laws of England and Wales. Exclusive venue—where permissible—shall be London, UK.
14. Contact
- Company: JUNGLE SAPPHIRE LTD
- Company number: 15545389
- Address: 20 Wenlock Road, London, England, N1 7GU
- General inquiries: info@tech-text.co.uk
- Support: info@tech-text.co.uk
Effective Date
This version takes effect upon publication and supersedes prior versions. The version published on the website is authoritative.
Valid from
18 September 2025